Privacy Policy

Privacy Policy for Beckingham Homes Ltd

Last Updated: 27 March 2025

1. Introduction

Beckingham Homes Ltd (“we”, “our”, “us”, or “the Company”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (beckinghamhomes.co.uk), interact with us, or use our services.

This policy complies with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and other relevant UK data protection legislation.

2. Who We Are

Data Controller: Beckingham Homes Ltd

Registered Address: Riverside House, London Road, Camberley, Surrey, GU15 3YL

Contact Email: adm@beckinghamhomes.co.uk

Contact Telephone: 01252 838124

3. Information We Collect

We may collect and process the following categories of personal information:

3.1 Information You Provide to Us

• Identity information (name, title, date of birth)

• Contact information (email address, telephone number, postal address)

• Financial information (when making property purchases)

• Property preferences and requirements

• Communications with us (emails, letters, telephone calls, messages)

• Feedback and survey responses

3.2 Information We Collect Automatically

• Technical information (IP address, browser type and version, operating system)

• Usage information (pages visited, time spent on site, links clicked)

• Location information (general location based on IP address)

• Cookies and similar technologies (as detailed in our Cookie Policy)

4. How We Use Your Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

PurposeLawful Basis
To register you as a new customerPerformance of a contract with you
To process property enquiriesPerformance of a contract with you
To manage our relationship with youPerformance of a contract with you; Legitimate interests
To provide information about our properties and servicesConsent; Legitimate interests
To improve our website and servicesLegitimate interests
To comply with legal obligationsLegal obligation

5. Marketing Communications

We may send you marketing communications where you have:

• Requested information from us

• Purchased a property from us

• Provided us with your details when registering for an event or promotion

• Consented to receive such communications

You have the right to opt-out of marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email

• Contacting us at adm@beckinghamhomes.co.uk

• Calling us on 01252 838124

6. Data Sharing

We may share your personal information with:

6.1 Internal Third Parties

• Other companies in the Beckingham Homes Ltd group

6.2 External Third Parties

• Service providers (e.g., property management, IT services, marketing)

• Professional advisers (e.g., lawyers, bankers, accountants, insurers)

• HM Revenue & Customs, regulators, and other authorities

• Third parties to whom we may sell, transfer, or merge parts of our business

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Type of DataRetention Period
Customer contact details7 years after last contact
Property purchase records7 years after transaction completion
Marketing preferencesUntil you opt-out or 3 years after last contact
Website usage data26 months

9. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

Request access to your personal data

Request correction of your personal data

Request erasure of your personal data

Object to processing of your personal data

Request restriction of processing your personal data

Request transfer of your personal data

Right to withdraw consent where we rely on consent to process your personal data

You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

To exercise any of these rights, please contact us at adm@beckinghamhomes.co.uk.

10. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website with a prominent notice or by sending you an email notification.

12. Complaints

If you have any concerns about how we handle your personal data, please contact us first at adm@beckinghamhomes.co.uk so that we can address your concerns.

If you are not satisfied with our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: adm@beckinghamhomes.co.uk

Telephone: 01252 838124

Post: Data Protection Officer, Beckingham Homes Ltd, Riverside House, London Road, Camberley, Surrey, GU15 3YL

This privacy policy template complies with UK data protection laws as of March 2025. However, please note that this is a general template and should be reviewed by a legal professional to ensure it meets the specific requirements of your business and current legislation.